After-Sales Service Officer
Robert Walters
Seoul Capital Area, KR
3 일 전

A successful fashion brand is searching for an After-Sales Service Officer. The candidate who enters this role will be responsible for after-

sales activities in Korea, including related training, working with customers, etc.

Responsibilities :

  • Oversee the after-sales service function in Korea
  • Establish after-sales service strategy and procedures
  • Conduct before sales quality assurance
  • Oversee the repair case
  • Provide system trainings
  • Work with customers in quotations, confirmations, delivery and status updates
  • Requirements :

  • Bachelor’s degree or above in fashion, business administration, or equivalent
  • 5+years of relevant experience
  • Microsoft Office proficiency
  • Good English proficiency (written and spoken)
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