Datacenter Technician
Microsoft
Busan, Busan, Korea
3 일 전

Business Function Overview :

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Empower Billions!

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Be at the forefront of the action in CO+I as part of our global datacenter operations.

Responsibilities

As a successful Datacenter Technician, your performance objectives include :

  • A strong desire and capability to learn, grow, and develop new skills
  • Empower a culture of safety, security, and compliance in all aspect of datacenter activities
  • Establish and enhance strong working relationships with various internal teams and external suppliers
  • Understand overall ticket management process
  • Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting
  • Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes
  • Physically assist in moving and racking equipment
  • Supporting deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, Window Server OS
  • Supporting parts / component replacement and physical hardware troubleshooting
  • As required, assist Datacenter Inventory and Asset Management Team with shipping / receiving and inventory management to address high work volumes
  • Ensures compliance with CO+I business units and service-level policies
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
  • 담당업무

  • 서버, 네트워크 장비 등의 IT H / W 장비를 포함한 Datacenter 인프라시설 관리
  • 표준 데이터센터 프로세스에 따른 케이블 설치, 하드웨어 프레임 / 스택 설치 및 상태 확인 테스트, IT 설비 이동등의 업무 진행.
  • IT H / W 장비의 전원 작업, 고장난 부품 교체 및 하드웨어 장애처리 지원, 스토리지 미디어 취급 및 장애 처리 진행
  • 업무 수요에 따라 데이터센터 내 자산 관리 팀의 자산 물품 발신 / 수신 및 재고 관리 지원. 필요 시 자산 관리팀의 업무 지원.
  • 데이터센터 내 모든 업무 측면에서 안전, 보안, 그리고 컴플라이언스 준수 및 관련 업무 수행
  • 표준 데이터센터 프로세스 에 정해진 SLA 기반 티켓 관리 및 프로세스 준수
  • 회사 내부의 각 부서 및 외부 업체와의 원활한 업무관계 구축 및 지원
  • Qualifications

    Basic Qualifications :

  • A strong desire and capability to learn, grow, and develop new skills
  • Bachelor's degree or equivalent practical experience.
  • Ability to speak and write in English fluently
  • Flexibility to work non-business hours (shifts) that may include weekends and / or holidays
  • 6-months experience handling / maintaining any technical equipment or machinery
  • Preferred Qualifications :

  • Experience supporting IT equipment or related IT experience
  • Working knowledge of physical IT infrastructure components
  • 필수 자격요건

  • 학습, 성장 및 새로운 스킬을 발전시키고자 하는 강한 욕구와 역량 보유.
  • 대졸 및 동등학력
  • 영어 커뮤니케이션 가능자
  • 주말 또는 공휴일을 포함한 교대근무 가능자
  • 6개월 이상의 IT 또는 관련 하드웨어 유지보수 경험
  • 우대사항

  • IT H / W 장비 설치 및 유지보수 관련 경험자
  • IT 설비 지원 또는 IT 관련 경력자
  • Background Check Requirements :

    Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings :

  • Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire / transfer and every two years thereafter
  • Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

    Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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