Field Service Engineer, Advanc
Keysight Technologies
Seoul, KR
6 일 전

Internal Job Description

  • Basic / Immediate Responsibility
  • Responsible for service & maintenance activities such as test, validation, calibration & repair of electronic or analytical instruments, products and modules to maintain functionality and accuracy.
  • Service is performed on Keysight products and / or products manufactured by other company.
  • Work is typically performed at Keysight site, but occasionally is performed at a customer location.
  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  • Contributing to and managing various projects.
  • Analyze difficult issues related to products / customers and create solutions.
  • Extended / Future Responsibility
  • Works on on-site customer service and support assignments with broadly defined objectives which may involve customer’s operation efficiency, asset management, training & consulting, etc.
  • Solves straight-forward issues, challenges and problems within field of specialization
  • Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
  • Delivers (does not design) fully integrated solutions, which may include peripherals, communications, system solutions and applications software.
  • Serves as an internal resource on technical issues. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
  • May calibrate equipment on-site for large volume customers.
  • Job Description

  • Basic / Immediate Responsibility
  • Responsible for service & maintenance activities such as test, validation, calibration & repair of electronic or analytical instruments, products and modules to maintain functionality and accuracy.
  • Service is performed on Keysight products and / or products manufactured by other company.
  • Work is typically performed at Keysight site, but occasionally is performed at a customer location.
  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  • Contributing to and managing various projects.
  • Analyze difficult issues related to products / customers and create solutions.
  • Extended / Future Responsibility
  • Works on on-site customer service and support assignments with broadly defined objectives which may involve customer’s operation efficiency, asset management, training & consulting, etc.
  • Solves straight-forward issues, challenges and problems within field of specialization
  • Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
  • Delivers (does not design) fully integrated solutions, which may include peripherals, communications, system solutions and applications software.
  • Serves as an internal resource on technical issues. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
  • May calibrate equipment on-site for large volume customers.
  • Required
  • Graduation of college / university, majoring electrical / electronical / mechanical engineering or related majors such as applied physics
  • Demonstrated written and verbal English communication skill
  • Self-motivated and passion
  • No work experience is required
  • Desired, if available
  • Broad knowledge of measurement science
  • KOLAS calibration service experience.
  • Programming experience : C#, VEE, Basic, etc(.NET programming)
  • Project management knowledge / skill / experience
  • Shift : Day Job

    Schedule : Full Time (F)

    Travel Required :

    Duration (Temp Positions Only) :

    Not Applicable

    Careers Privacy Statement

    Keysight is an Equal Opportunity Employer.

    Candidates can be considered to work from the following locations :

    APAC : Korea : Seoul : Seoul

    Job ID : 37203

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