Software Customer Program Manager
MediaTek
Seongnam
5 일 전

職缺說明

  • Responsible for leading customer project support performing close technical communication between internal team and customer project team from design-in to mass production phase
  • Responsible for providing all necessary SW technical information to customers such as SW deliverable, training documents and engineering report for critical issue support.
  • Responsible for customer SW issue support collaboration with internal R&D and supporting team.
  • To establish good relationship with the customer’s technical decision makers and software team leaders
  • To collect competitive information and share it with internal sales / marketing, product management team and internal R&D team
  • To responds to customer technical questions in a timely manner
  • To continue to build knowledge of Mediatek product specifications, market trend and customer requirements
  • To collaborate with sales to identify and qualify opportunities for strategic accounts and new opportunities
  • 職缺需求

  • BS / MS in Computer Science, Computer Engineering or Electrical Engineering
  • Minimum 3 years experience supporting embedded device product customers in customer facing environment
  • Strong understanding of mobile software architecture, system and development process
  • Experience

    in working with embedded systems, platforms and RTOS. Linux kernel experience is a plus

  • Working knowledge of embedded hardware
  • Excellent verbal and written communication skills in Korean and English
  • Highly motivated can do attitude with a strong drive for success and teamwork
  • Proven track record in customer service and project management of technical issues
  • Capacity to comprehend and relay highly technical information
  • Ability to multitask and to manage multiple priorities
  • Ability to think creatively about problem solving issues
  • Ability to work in a team environment and to support other departments
  • 分公司地點 城南市 職類

    Application & Customer Support

    工作經驗

    八年以上工作經驗

    大學

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