KEY OBJECTIVES AND RESPONSIBILITIES
Help customers continually improving operational performance, acceleratingreturn on their IT investments, and reducing the cost, risk, and complexity ofchange..
-Sell ACS(Advanced Customer Services) to Customers(DBMS,FMW,Applications).
nFind Customers Pains
nDesign Resolution Plan
nPresent Solution & Value proposition
-Customer Relationship Management
-Renew existing ACS Contract
-Help PS(Premier Support) Sales to renew support contract
RELEVANT TRAINING and EXPERIENCE
·More than 5+ years of experience of Solution Sellingexperience inIT industry from leading Enterprise Technology Vendor (e.g.IBM, Microsoft, SAP, TMax), Partner/SI or Management Consultancy (e.g.Accenture, E&Y, Deloitte)
·10+ years of Work experience in IT industry
·Proven record of achieving target/budget
·High level of communication and business professionalism
·Good English language skills
Support Sales(Premier Support)
Advanced Customer Services Expert
Communication,Presentation & Consultative Selling
Selling andResults Orientated
Personal& Task Management
Detailed Description and Job Requirements
Sales of the organization*s services (e.g., maintenance and service contracts).
Sells organization*s services (e.g., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.
5-8 years of services sales experience. Able to work under tight deadlines. Self-starter able to prioritize given responsibilities. Strong written and verbal communication skills. BS/BA preferred. Job duties are varied and complex utilizing independent judgment. May have project lead role.