Field Service Engineer
Thermo Fisher Scientific
South Korea
15 일 전

Job Description

Field Service Engineer (FTIR & VUV)

Responsibilities

  • Achieves service sales targets for the assigned territory and products
  • Provide customer satisfaction, direction for the delivery of post-sales service and supports
  • Installation of new machines at customer locations
  • Provide technical consultants and troubleshooting for FTIR and VUV machines and software of new and existing customers
  • Manage to provide regular services for maintaining installed machines in customers
  • Develop solutions and provide customer training per customer requests
  • Generate new idea to provide better service to customers
  • Provide product training for internal customers
  • Requirements

  • Bachelor's Degree in chemistry, chemical engineering or any other related field
  • Minimum 1year experience in servicing FTIR or any other analytical instruments
  • Minimum 1 year of user-experience of FTIR instrument
  • Fluent English - Able to handle English documents and lead technical meetings
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