At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries.
Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives.
Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.
The solutions consultant APAC and China director manages the SC team covering the R&D market and oversees customer demonstrations, RFP responses and introduction of new Veeva products into the R&D market.
Additionally, the SC director is responsible for managing staff and hiring new candidates for the SC team.Close engagement with the R&D leader, sales manager / account executives and strategy director in the region are also required.
Leadership, creativity, energy, product knowledge and a lead by example’ style is required. The ability to mentor and manage a distributed team is critical.
What You'll Do
Leading the R&D APAC and China Solution Consulting team.
Working with internal key stakeholders from other regions for guidance and support
Oversight / lead / support of customer demonstrations and response to RFx
Introduction of new products into the APAC and China market.
Management of demonstration environments
Work closely with the sales team to build, manage and maintain key customer and prospect relationships
Hiring, onboarding, and coaching SC team members
Provide customer feedback to the product management and engineering teams to capture new customer requirements or suggestions
Manage a distributed team of Solution Consultants across the region, and guide the team on customer engagement, product knowledge and best practices for ensuring high-quality winning deliverables during the sales cycle
Be willing to travel for customer commitments, estimated at 30-50% (although subject to specific opportunities)
Comfortable engaging with C-level executives, IT and / or business managers, and be able to tailor the conversation and topics of discussion accordingly
Solution consultant / Pre-Sales experience
At least 5+ years experience in the Life sciences industry, 10+ years experience in total
Ability to quickly understand critical client requirements, value drivers, needs and articulate potential solutions
Strong understanding of the sales cycle and ability to create high-quality presentations and proposals
Experience in small, agile sales teams and must enjoy the start up challenge’.
Previous / extensive experience with team management, with the ability to effectively manage remote team members
As part of the candidate evaluation process you will be required to interview with members of the Veeva team, and participate in a job skills exercise to demonstrate your ability to present and deliver
Nice to Have
Understanding of SaaS / Cloud solutions and technology
Deep experience in either the pharmaceutical clinical data management, clinical operation, regulatory or quality business domain
Enterprise Architecture and Integration consulting skills