Technical Service Engineer
Thermo Fisher Scientific
Seoul
35 일 전

Responsibilities

  • Conduct on-site installation of equipment
  • Provide training and technical advice on equipment use, both in person and by telephone
  • Conduct on-site scheduled planned maintenance
  • Provide troubleshooting and repair support for customers and other field service personnel
  • Travel to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Proactively manage personal stock of spare parts
  • Other duties as assigned by Manager
  • Requirements

  • Bachelor degree in Electronic Engineering, Biomedical Engineering or similar
  • Minimum 3 years of experience as a Field Service Engineer or similar
  • Excellent telephone manner, customer service, sales and negotiation skills
  • Excellent organizational and time management skills
  • An understanding of the operation of a field service organization
  • A high degree of attention to detail
  • Intermediate level written and spoken English language ability.
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