OLED Process Engineer IV - (E4)
Applied Materials
17 일 전

Key Responsibilities

  • Engages with customers to understand customer roadmap, interpret the technology and service needs and identify opportunities for Applied service engagement.
  • Identify customer high value problems.

  • Works with service business unit and service products development team in service product development and transfer to customers including on-
  • site optimization. Capture and feedback service learnings to SBU and SPD.

  • Serves as liaison between the customer and the SBU / SPD, ensuring clear understanding of customer issues and delivery of applicable service solutions
  • Works closely with customer and FSO team to meet CSA performance KPIs
  • Resolve significantly complex tool issues utilizing systematic troubleshooting methodology (DOEs, FDC, Analytics, etc.
  • Communicate learnings to rest-of-world to strengthen service product packages.


  • Knowledge of 4 or more processes on 2 or more technologies
  • Advanced integration, FDC, data analytics, metrology knowledge
  • Demonstrates depth and / or breadth of expertise in own specialized discipline or field
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